Terms & Condition
Agreement to Terms
These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://lucenzai.com (the “Website”), operated by Lucenz LLC (“Lucenz,” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not access or use the Website.
These Terms apply solely to your use of the Website, including browsing content, submitting inquiries through contact or demo request forms, and interacting with informational materials. Separate terms and agreements govern the use of our PAT prior authorization platform and related services.
Use of the Website
2.1 Eligibility
You must be at least 18 years of age to use the Website. By using the Website, you represent and warrant that you meet this requirement.
2.2 Permitted Use
You may use the Website for lawful purposes only, including viewing content, learning about our products and services, and submitting inquiries or demo requests.
2.3 Prohibited Conduct
You agree not to:
Use the Website in any way that violates applicable local, state, or federal law
Attempt to gain unauthorized access to any part of the Website, its servers, or any connected systems
Use automated scripts, bots, or scrapers to access or collect data from the Website without our prior written consent
Transmit viruses, malware, or any harmful or disruptive code
Interfere with or disrupt the integrity or performance of the Website
Impersonate any person or entity, or misrepresent your affiliation with any person or entity
Use the Website to send unsolicited communications or spam
Reproduce, duplicate, copy, sell, or exploit any portion of the Website for commercial purposes without our express written permission
Intellectual Property
3.1 Ownership
All content on the Website, including but not limited to text, graphics, logos, images, icons, videos, software, design elements, and the selection and arrangement thereof, is the exclusive property of Lucenz or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
3.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Website content for personal, non-commercial, informational purposes. This license does not permit you to modify, reproduce, distribute, create derivative works from, publicly display, or otherwise exploit the Website content without our prior written consent.
3.3 Trademarks
“Lucenz,” “PAT,” the Lucenz logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Lucenz LLC or its affiliates. You may not use these marks without our prior written permission.
User Submissions
When you submit information through the Website, such as through a contact form or demo request form, you acknowledge that:
You are responsible for the accuracy of the information you provide
You will not submit any information that is false, misleading, defamatory, or unlawful
You will not submit any sensitive personal information, including Protected Health Information (PHI), through the Website’s forms, as they are not designed or intended for the transmission of PHI
Any information you submit may be used by Lucenz to respond to your inquiry, provide requested information, and for business development purposes as described in our Privacy Policy
Third-Party Links
The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Lucenz. We provide these links for your convenience only and assume no responsibility for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.
Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT, MATERIALS, AND INFORMATION MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, LUCENZ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
Lucenz does not warrant that the Website will be available at all times, uninterrupted, error-free, or secure. The information on the Website is provided for general informational purposes and does not constitute medical, legal, financial, or professional advice.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUCENZ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE WEBSITE.
IN NO EVENT SHALL LUCENZ’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE EXCEED ONE HUNDRED DOLLARS ($100.00).
Indemnification
You agree to indemnify, defend, and hold harmless Lucenz, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Website; (b) your violation of these Terms; or (c) your violation of any rights of a third party.
Modifications
9.1 Website Changes
Lucenz reserves the right to modify, suspend, or discontinue the Website or any part thereof at any time, with or without notice, and without liability to you.
9.2 Updates to Terms
We may revise these Terms at any time by posting an updated version on the Website with a new effective date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
10.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or your use of the Website shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted in Wilmington, Delaware, before a single arbitrator.
10.3 Injunctive Relief
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
General Provisions
11.1 Entire Agreement
These Terms constitute the entire agreement between you and Lucenz regarding your use of the Website and supersede all prior agreements and understandings.
11.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
11.3 Waiver
No failure or delay by Lucenz in exercising any right under these Terms shall constitute a waiver of that right.
11.4 Assignment
You may not assign or transfer these Terms or any rights hereunder without our prior written consent. Lucenz may assign these Terms without restriction.
11.5 Force Majeure
Lucenz shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including natural disasters, pandemics, government actions, or disruptions to internet infrastructure.
Contact Us
If you have any questions about these Terms, please contact us at:
Lucenz LLC
Email: admin@lucenzai.com
Website: https://lucenzai.com